Why we use 3M exclusively
. . . .
 |
The
History of 3M |
1900-1909
Simple Beginnings and a Bright Future
The 20th century began with promise
and turmoil: the Wright brothers' flight, Marconi's radio, the Russo-Japanese
War, the Panama Canal.
1902 held bright promise for five businessmen
in Two Harbors, Minn. They started Minnesota Mining and Manufacturing
Company (3M) to mine what they thought was corundum, a mineral ideal for
making sandpaper and grinding wheels. The mineral, however, turned out
to be a low-grade anorthosite. Sales of the poor-quality mineral were
weak and the company nearly failed — but its founders persisted.
They persevered by closing the mine, moving
to Duluth, Minn., and making sandpaper with abrasive minerals purchased
from another source. These actions required money, so 3M stockholder Edgar
B. Ober convinced St. Paul businessman Lucius P. Ordway to come to the
company's rescue.
In 1907, 3M hired a 20-year-old business student,
William L. McKnight as assistant bookkeeper. The hardworking redhead went
on to become 3M's president and first chairman of the board. His leadership
and vision would shape much of the company's future.
1910–1919
Surviving the Tough Times
Halley's comet flashed across the sky. This
was the era of the Titanic, a worldwide influenza epidemic, World War
I and Isadora Duncan.
3M moved from Duluth, Minn., to St. Paul, Minn.
William L. McKnight, now sales manager, encouraged 3M sales representatives
to get into their customers' shops and talk with the workers who actually
used 3M abrasives. This "customer research" led to many product
and service improvements.
Following a nearly disastrous quality problem,
3M invested $500 in a tiny laboratory. It was a lot of money for the young
company, but a wise step toward ensuring quality control and an early
investment in research and development.
3M™ Three-M-ite™ Abrasive Cloth
was 3M's first "exclusive" product. With its flexibility and
metal-cutting superiority, it became a best seller with automakers and
repair shops. In 1916, 3M was free of debt and paid its first dividend.
"There are a lot of people who thought we'd never make it,"
said Edgar Ober, president. By 1917, 3M sales reached $1 million. The
company was poised for real growth.
1920–1929
Branching Out
During the turbulent '20s, jazz ruled, the League
of Nations was established, Ford introduced the 40-hour workweek and Gandhi
rose as a political force in India.
In 1921, 3M bought the rights to 3M™ Wetordry™
Waterproof Sandpaper from Philadelphian Francis Okie. This product could
be used with water or oil to reduce dust and decrease the friction that
marred auto finishes. It revolutionized the sandpaper industry.
While testing abrasive samples at a body shop,
Richard Drew, a 3M lab assistant, noted that painters were having trouble
masking car parts. He got an idea that led to the invention of masking
tape. The tape was a hit and the Scotch® brand Tape product line was
born; so was 3M's growing emphasis on product diversity.
In 1929, 3M formed a holding company in Europe
with eight other abrasives manufacturers. The Durex Corp., an American
holding company, was 3M's first international business and expanded its
opportunities for growth. With sales four times higher than at the beginning
of the decade, 3M headed into a challenging new era.
1930–1939
Creativity and Diversification
This was a decade of contrasts. From the Great
Depression to FDR and the New Deal, the Chicago World's Fair and the Berlin
Olympics. The end of the decade would see the beginnings of global upheaval.
Thanks to sound fiscal policies, 3M was a Depression-era
phenomenon. The company expanded sales, employment and facilities —
and paid dividends every year. Even before Social Security was enacted
in the United States, 3M created benefit programs that gave workers a
sense of well-being.
Richard Drew saw another customer need. Cellophane
was popular, but there was no attractive way to seal the clear material.
He coated samples of cellophane with 3M adhesive. Scotch® Cellophane
Tape was born, and soon hundreds of practical uses were discovered.
In 1937, Richard P. Carlton, vice president,
established a Central Research Laboratory to pursue research in technologies
with long-term potential. This led to 3M breakthroughs, such as reflective
materials used to improve highway signs and markings.
As the decade ended, 3M had five diverse
and flourishing businesses: abrasives, masking tape, cellophane tape,
roofing granules and adhesives.
1940–1949
Wartime Inventions, Peacetime Prosperity
World War II and its aftermath shaped the '40s,
launching the Atomic Age and the Marshall Plan. Penicillin appeared, and
so did television in living black and white.
The decade brought many changes to 3M. During
the war, automobile production halted. 3M sales representatives sought
new customers. They found hundreds of industrial uses to expand their
adhesives business. Industry's increased use of machinery in wartime continued
afterward, increasing demand for abrasives. 3M product innovations ranged
from nonwoven materials to vinyl electrical tape. 3M™ Sound Recording
Tape, spurred by singer Bing Crosby's interest and promotion, revolutionized
the entertainment industry.
In 1946, 3M stock was listed for the first time
on the New York Stock Exchange.
William L. McKnight, president, offered his
management philosophy to guide the company. His belief in encouraging
individual initiative, risk-taking and the freedom to fail, enabled 3M
to manage many diverse businesses and continue steady growth.
1950–1959
Around the World and Close to Home
The '50s was an era of the Cold War, the Korean
War and postwar recovery in Europe and Japan. England crowned Queen Elizabeth
II. Edmund Hillary conquered Mt. Everest. The Salk vaccine conquered polio.
3M introduced its first stock purchase plan
for employees, established the 3M Foundation to expand its philanthropic
programs and dedicated the first building at 3M Center in St. Paul, Minn.,
to house the Central Research labs.
The Durex Corp. was disbanded and 3M started
its own International Division to expand its global operations. The division
started with a nucleus of companies in Australia, Canada, France, Germany,
Mexico and the United Kingdom.
An idea from three surgeons for an adhesive-backed
surgical drape led to 3M's growing involvement in health care. Other new
3M products ranged from electrical connectors to Scotchgard® Fabric
Protector, Scotch® Commercial Videotape and Scotch-Brite™ Scouring
Pads.
1960–1969
Reaching for the Sky
The 1960s began with Camelot and ended with
Vietnam. It was a tumultuous decade that included the Beatles and construction
of the Berlin Wall, John F. Kennedy, Martin Luther King and the Concorde's
first test flight.
In 1962, the first office building was completed
at 3M Center in St. Paul, Minn., the company's new world headquarters.
Spurred by the idea that products developed
to fit local needs would be most successful, 3M continued to expand international
operations. The company's first research laboratory outside the United
States opened in Harlow, England, in 1963.
There were other milestones. After 60 years
with the company, William L. McKnight retired and was named Chairman Emeritus.
The Carlton Society was created to honor outstanding technical employees.
It was named for a former 3M President, Richard P. Carlton, who, in 1921,
was hired as the company's first technical employee to hold a college
degree.
In 1969, U.S. astronaut Neil Armstrong walked
on the moon wearing space boots with soles made of synthetic material
from 3M. The company stood at the threshold of new growth.
1970–1979
A New Era of Expansion
During the '70s, the war in Vietnam ended, Margaret
Thatcher became Britain's prime minister, U.S.-Chinese diplomatic relations
resumed and a Middle East peace conference took place.
3M's technology base continued to expand —
and so did its businesses. 3M employees continued to find new ways to
fulfill customer needs. The innovative new products they produced held
automotive parts in place, fastened diapers, provided backup security
for computers, gave dentists new filling materials, helped keep buildings
clean, helped prevent theft of library books, and made insulated clothing
less bulky and more comfortable.
3M inaugurated Pollution Prevention Pays
(3P), a program that encourages employees throughout the company to prevent
pollution at the source. It led to large reductions in pollution and waste
in 3M's products, processes and daily operations. In 1972, 3M sales passed
the $2 billion mark; by 1979, sales topped $5 billion. More challenges
and more growth lay ahead.
1980–1989
Improving and Refocusing
The world faced rapid change in the '80s. American
hostages were released in Iran. Philippine President Ferdinand Marcos
was peacefully exiled. There was great churning in the world, glasnost
in Russia and the fall of the Berlin Wall.
The ongoing emphasis at 3M was on quality —
continuous improvement in every aspectof its businesses, focusing on customer
requirements.
Company businesses were realigned so they could
work more closely in developing technologies, manufacturing capabilities
and marketing efforts. 3M built its first U.S. research/administrative
complex outside Minnesota. 3M Austin Center, in Austin, Texas, was established
to position the company near other high-technology electronics and telecommunications
businesses.
A 3M scientist used an adhesive that didn't
stick to create "temporarily permanent" book markers —
and a whole new product category. Post-it® Notes became a worldwide
best seller.
1990–1999
The Big Leagues
A key characteristic of this decade is change:
relationships within governments, between countries and among businesses;
recession and unrest; the reunification of Germany; and the opening of
vast Chinese markets.
In 1995, 3M announced it would launch its printing
and publishing, data storage and imaging systems businesses as an independent,
publicly owned company. At the same time, 3M began realigning into market-centered
groups to focus on building customer loyalty by providing superior quality,
value and service.
With operations in more than 60 countries, 3M
is a major player in the global economy. International operations account
for more than half of 3M's business and remain among its greatest opportunities
for growth. Work continues on several corporate initiatives including
reducing waste and pollution, improving productivity, reducing costs,
and developing products more quickly and efficiently.
Microreplication technology made microscopic
changes to the surface of materials — which changed how these materials
worked. Borne out of overhead projectors, microreplication-based products
are used in highly reflective highway signs, laptop computer screens and
even 3M's first product — abrasives. A team of 3M scientists developed
a new water-based version of Scotchgard™ Fabric Protector that contains
no solvents. The team's leader? The son of one of the original Scotchgard
fabric protector inventors — and a member of 3M's new generation
of innovators.
2000–Present
A New Century for 3M
For more than 100 years, 3M employees have worked
to move the company forward. We are the key to ensuring that this new
century will be an era of growth for 3M and for our customers.
Early in our company's history, William
L. McKnight espoused a philosophy that focused on the importance of employee
contributions. He encouraged management to empower employees and respect
their contributions. That philosophy, which worked so well in the early
years of 3M's history, will continue to guide us into the future.
|